Report it in a minute. Track it until it’s fixed.
One place for every maintenance request — electrical, plumbing, HVAC and general repairs. Photos, priorities, technician assignment and live status updates, on any device.
From report to resolution
A clear workflow that keeps requesters informed and technicians focused.
Report
Pick a category, describe the issue, set the urgency and attach photos from your phone.
Assign
Managers assign the right technician by skill and workload — a work order is created instantly.
Fix
Technicians update status, log labor and parts, and message the requester along the way.
Confirm
Requesters confirm the fix and rate the service. Every step feeds performance reports.
Everything your maintenance team needs
Priorities & SLAs
Low to Critical, each with a target resolution time and automatic overdue alerts.
Technician assignment
Assign by skill, availability and live workload — or let the system auto-assign.
Work orders
Printable work orders with instructions, labor hours, parts and sign-off.
Photo attachments
Snap photos straight from a phone camera. Files are stored privately and securely.
Notifications
In-app and email alerts for every update, sent in each person’s own language.
Maintenance schedules
Preventive maintenance that generates requests daily, weekly, monthly or yearly.
Performance reports
Resolution times, SLA compliance, satisfaction and technician leaderboards, with CSV export.
Arabic & English
Full right-to-left layout in Arabic, with one-tap language switching.
Role-based security
Requesters, technicians and managers each see exactly what they should — nothing more.
Something not working?
Submit a request now — it takes less than a minute.